使用中遇到问题，求助！！

zyx234

我单位使用的是用友EPR-NC，版本V5.01sp1。在使用中遇到如下问题：
每次制好凭证后点击打印，是否保存凭证提示框出来后，点击：“是”就退出当前界面。让我重新登录。并且桌面有一个txt文档报告。不知是何原因？请求解决！谢谢!
报告内容如下：
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0a98158a, pid=3748, tid=3312
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_07-b03 mixed mode)
# Problematic frame:
# C  0x0a98158a
#
---------------  T H R E A D  ---------------
Current thread (0x0763ffa8):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=3312]
siginfo: ExceptionCode=0xc0000005, reading address 0x6b8d5582
Registers:
EAX=0x6b8d5556, EBX=0x00000000, ECX=0x5a6ea051, EDX=0x000005b7
ESP=0x07eef794, EBP=0x77d4048f, ESI=0x08ed0f50, EDI=0x00000000
EIP=0x0a98158a, EFLAGS=0x00010206
Top of Stack: (sp=0x07eef794)
0x07eef794:   5a6ea0b5 0004031a 002805ff 77d188a6
0x07eef7a4:   00180f90 7c9332af 0abda978 00ff0100
0x07eef7b4:   0004031a 00ff0104 07eef7f4 77d188d1
0x07eef7c4:   006dcb70 00000000 77d188da 0004031a
0x07eef7d4:   00ff0104 002805ff 00000000 07eef7d0
0x07eef7e4:   00000000 77d4048f 77d188e0 07eef848
0x07eef7f4:   0ab743d8 00000002 0a9e3499 002805ff
0x07eef804:   5a6eaf25 07eef8f0 0a9e0660 07eef888
Instructions: (pc=0x0a98158a)
0x0a98157a:   c6 44 24 64 02 8b 45 50 3b c3 0f 84 ec 04 00 00
0x0a98158a:   39 58 2c 0f 84 e3 04 00 00 8b 40 2c 8b 10 8b 92

Stack: [0x07df0000,0x07ef0000),  sp=0x07eef794,  free space=1021k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  0x0a98158a
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  sun.awt.windows.WToolkit.eventLoop()V+0
j  sun.awt.windows.WToolkit.run()V+69
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub
---------------  P R O C E S S  ---------------
Java Threads: ( => current thread )
  0x087325f8 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=888]
  0x086aa190 JavaThread "AWT-EventQueue-2" [_thread_in_native, id=1144]
  0x08497e80 JavaThread "Thread-17" [_thread_blocked, id=1840]
  0x09398f40 JavaThread "Desktop_Timer" [_thread_blocked, id=3256]
  0x0876abe0 JavaThread "OUTPUT FLUSHER" [_thread_blocked, id=2784]
  0x087d9a58 JavaThread "Thread-10" [_thread_blocked, id=752]
  0x08713e28 JavaThread "Thread-9" [_thread_in_native, id=2832]
  0x0865ce70 JavaThread "HSQLDB Timer @18e18a3" daemon [_thread_blocked, id=1572]
  0x07631130 JavaThread "Thread-5" daemon [_thread_blocked, id=2236]
  0x085ee790 JavaThread "TimerQueue" daemon [_thread_blocked, id=3396]
  0x0767c250 JavaThread "thread applet-nc.ui.sm.login.AppletContainer.class" [_thread_blocked, id=3684]
  0x07664ef0 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3332]
  0x0764e640 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3324]
=>0x0763ffa8 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3312]
  0x0763fba0 JavaThread "AWT-Shutdown" [_thread_blocked, id=3316]
  0x076300c0 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3296]
  0x01393008 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3388]
  0x01392ac0 JavaThread "CompilerThread0" daemon [_thread_blocked, id=112]
  0x075c2090 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3536]
  0x01384ad0 JavaThread "Finalizer" daemon [_thread_blocked, id=632]
  0x01383ee8 JavaThread "Reference Handler" daemon [_thread_blocked, id=3944]
  0x012bcce8 JavaThread "main" [_thread_in_native, id=1312]
Other Threads:
  0x0003fcd8 VMThread [id=3532]
  0x01394138 WatcherThread [id=3336]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation   total 3264K, used 183K [0x325e0000, 0x32960000, 0x32ac0000)
  eden space 2944K,   1% used [0x325e0000, 0x325ee3f8, 0x328c0000)
  from space 320K,  39% used [0x32910000, 0x3292faf0, 0x32960000)
  to   space 320K,   0% used [0x328c0000, 0x328c0000, 0x32910000)
tenured generation   total 41844K, used 35086K [0x32ac0000, 0x3539d000, 0x365e0000)
   the space 41844K,  83% used [0x32ac0000, 0x34d03a38, 0x34d03c00, 0x3539d000)
compacting perm gen  total 23808K, used 23648K [0x365e0000, 0x37d20000, 0x3a5e0000)
   the space 23808K,  99% used [0x365e0000, 0x37cf8098, 0x37cf8200, 0x37d20000)
No shared spaces configured.
Dynamic libraries:
0x00400000 - 0x00419000  C:\Program Files\Internet Explorer\iexplore.exe
0x7c920000 - 0x7c9b6000  C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c91e000  C:\WINDOWS\system32\kernel32.dll
0x77be0000 - 0x77c38000  C:\WINDOWS\system32\msvcrt.dll
0x77d10000 - 0x77da0000  C:\WINDOWS\system32\USER32.dll
0x77ef0000 - 0x77f39000  C:\WINDOWS\system32\GDI32.dll
0x77f40000 - 0x77fb6000  C:\WINDOWS\system32\SHLWAPI.dll
0x77da0000 - 0x77e49000  C:\WINDOWS\system32\ADVAPI32.dll
0x77e50000 - 0x77ee3000  C:\WINDOWS\system32\RPCRT4.dll
0x77fc0000 - 0x77fd1000  C:\WINDOWS\system32\Secur32.dll
0x7e550000 - 0x7e6c3000  C:\WINDOWS\system32\SHDOCVW.dll
0x765e0000 - 0x76673000  C:\WINDOWS\system32\CRYPT32.dll
0x76db0000 - 0x76dc2000  C:\WINDOWS\system32\MSASN1.dll
0x75430000 - 0x754a1000  C:\WINDOWS\system32\CRYPTUI.dll
0x5fdd0000 - 0x5fe25000  C:\WINDOWS\system32\NETAPI32.dll
0x770f0000 - 0x7717b000  C:\WINDOWS\system32\OLEAUT32.dll
0x76990000 - 0x76ace000  C:\WINDOWS\system32\ole32.dll
0x77bd0000 - 0x77bd8000  C:\WINDOWS\system32\VERSION.dll
0x76680000 - 0x76726000  C:\WINDOWS\system32\WININET.dll
0x76c00000 - 0x76c2e000  C:\WINDOWS\system32\WINTRUST.dll
0x76c60000 - 0x76c88000  C:\WINDOWS\system32\IMAGEHLP.dll
0x76f30000 - 0x76f5c000  C:\WINDOWS\system32\WLDAP32.dll
0x5cc30000 - 0x5cc56000  C:\WINDOWS\system32\ShimEng.dll
0x715f0000 - 0x71669000  C:\WINDOWS\AppPatch\AcLayers.DLL
0x7d590000 - 0x7dd84000  C:\WINDOWS\system32\SHELL32.dll
0x759d0000 - 0x75a7f000  C:\WINDOWS\system32\USERENV.dll
0x72f70000 - 0x72f96000  C:\WINDOWS\system32\WINSPOOL.DRV
0x76300000 - 0x7631d000  C:\WINDOWS\system32\IMM32.DLL
0x62c20000 - 0x62c29000  C:\WINDOWS\system32\LPK.DLL
0x73fa0000 - 0x7400b000  C:\WINDOWS\system32\USP10.dll
0x77180000 - 0x77283000  C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
0x5d170000 - 0x5d20a000  C:\WINDOWS\system32\comctl32.dll
0x5adc0000 - 0x5adf7000  C:\WINDOWS\system32\uxtheme.dll
0x00b00000 - 0x00b78000  C:\Program Files\360\360Safe\safemon\safemon.dll
0x762f0000 - 0x762f5000  C:\WINDOWS\system32\MSIMG32.dll
0x75ff0000 - 0x76055000  C:\WINDOWS\system32\MSVCP60.dll
0x76bc0000 - 0x76bcb000  C:\WINDOWS\system32\PSAPI.DLL
0x71a20000 - 0x71a37000  C:\WINDOWS\system32\WS2_32.dll
0x71a10000 - 0x71a18000  C:\WINDOWS\system32\WS2HELP.dll
0x74680000 - 0x746cc000  C:\WINDOWS\system32\MSCTF.dll
0x75ef0000 - 0x75fed000  C:\WINDOWS\system32\BROWSEUI.dll
0x00c20000 - 0x00c2f000  C:\WINDOWS\system32\browselc.dll
0x76d70000 - 0x76d92000  C:\WINDOWS\system32\appHelp.dll
0x76fa0000 - 0x7701f000  C:\WINDOWS\system32\CLBCATQ.DLL
0x77020000 - 0x770ba000  C:\WINDOWS\system32\COMRes.dll
0x10000000 - 0x1006a000  C:\Program Files\360\360Safe\safemon\Adfilter.dll
0x76af0000 - 0x76b01000  C:\WINDOWS\system32\ATL.DLL
0x7eae0000 - 0x7eb81000  C:\WINDOWS\system32\urlmon.dll
0x00c60000 - 0x00c7c000  C:\Program Files\360\360Safe\safemon\iNetSafe.dll
0x76060000 - 0x761b6000  C:\WINDOWS\system32\SETUPAPI.dll
0x00ca0000 - 0x00cef000  C:\Program Files\360\360Safe\safemon\AppFltr.dll
0x00d40000 - 0x00d53000  C:\Program Files\360\360Safe\safemon\urlproc.dll
0x65f00000 - 0x65f12000  C:\Program Files\360\360Safe\safemon\urlprocnet.dll
0x00f60000 - 0x00f76000  C:\Program Files\Sinfor\SSL\ClientComponent\ClientNSPPrj.dll
0x73d30000 - 0x73e21000  C:\WINDOWS\system32\MFC42.DLL
0x61be0000 - 0x61bed000  C:\WINDOWS\system32\MFC42LOC.DLL
0x719c0000 - 0x719fe000  C:\WINDOWS\System32\mswsock.dll
0x76ef0000 - 0x76f17000  C:\WINDOWS\system32\DNSAPI.dll
0x76f90000 - 0x76f96000  C:\WINDOWS\system32\rasadhlp.dll
0x010b0000 - 0x01296000  C:\Program Files\Sinfor\SSL\ClientComponent\ProxyIE.dll
0x719b0000 - 0x719b4000  C:\WINDOWS\system32\msafd.dll
0x60fd0000 - 0x61025000  C:\WINDOWS\system32\hnetcfg.dll
0x71a00000 - 0x71a08000  C:\WINDOWS\System32\wshtcpip.dll
0x60900000 - 0x6096e000  C:\Program Files\360\360Safe\deepscan\heavygate.dll
0x75e00000 - 0x75eae000  C:\WINDOWS\system32\SXS.DLL
0x73640000 - 0x7366e000  C:\WINDOWS\system32\msctfime.ime
0x013c0000 - 0x013f0000  C:\Program Files\360\360Safe\safemon\LoadWDUI.dll
0x727a0000 - 0x72892000  C:\WINDOWS\system32\MFC42u.DLL
0x71a40000 - 0x71a4b000  C:\WINDOWS\system32\WSOCK32.DLL
0x76590000 - 0x765de000  C:\WINDOWS\System32\cscui.dll
0x76570000 - 0x7658c000  C:\WINDOWS\System32\CSCDLL.dll
0x01a30000 - 0x01a3f000  C:\Program Files\Sinfor\SSL\ClientComponent\IEHelper.dll
0x76cb0000 - 0x76cd0000  C:\WINDOWS\system32\NTMARTA.DLL
0x71b70000 - 0x71b83000  C:\WINDOWS\system32\SAMLIB.dll
0x5dd50000 - 0x5de73000  C:\WINDOWS\system32\msxml3.dll
0x21030000 - 0x2105e000  C:\Program Files\Thunder Network\Thunder\BHO\XunleiBHO7.1.0.1962.dll
0x7c120000 - 0x7c139000  C:\WINDOWS\system32\ATL71.DLL
0x7c3a0000 - 0x7c41b000  C:\WINDOWS\system32\MSVCP71.dll
0x7c340000 - 0x7c396000  C:\WINDOWS\system32\MSVCR71.dll
0x02280000 - 0x022a8000  C:\Program Files\360\360Safe\safemon\sepro.dll
0x71800000 - 0x7187c000  C:\WINDOWS\system32\shdoclc.dll
0x02380000 - 0x028c9000  C:\WINDOWS\system32\xpsp2res.dll
0x74cf0000 - 0x74d81000  C:\WINDOWS\system32\mlang.dll
0x76eb0000 - 0x76eec000  C:\WINDOWS\system32\RASAPI32.DLL
0x76e60000 - 0x76e72000  C:\WINDOWS\system32\rasman.dll
0x76e80000 - 0x76eaf000  C:\WINDOWS\system32\TAPI32.dll
0x76e50000 - 0x76e5e000  C:\WINDOWS\system32\rtutils.dll
0x76b10000 - 0x76b3a000  C:\WINDOWS\system32\WINMM.dll
0x77c40000 - 0x77c65000  C:\WINDOWS\system32\msv1_0.dll
0x76760000 - 0x7676c000  C:\WINDOWS\system32\cryptdll.dll
0x76d30000 - 0x76d48000  C:\WINDOWS\system32\iphlpapi.dll
0x72240000 - 0x72245000  C:\WINDOWS\system32\sensapi.dll
0x7e210000 - 0x7e50a000  C:\WINDOWS\system32\mshtml.dll
0x74620000 - 0x74647000  C:\WINDOWS\system32\msls31.dll
0x74650000 - 0x7467a000  C:\WINDOWS\system32\msimtf.dll
0x325c0000 - 0x325d2000  C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
0x035f0000 - 0x03609000  C:\Program Files\Rising\Rav\RavScrCh.dll
0x75bc0000 - 0x75c3d000  C:\WINDOWS\system32\jscript.dll
0x73270000 - 0x732d9000  C:\WINDOWS\system32\vbscript.dll
0x6c140000 - 0x6c176000  C:\WINDOWS\system32\dxtrans.dll
0x6d7c0000 - 0x6d7ca000  C:\WINDOWS\system32\ddrawex.dll
0x736d0000 - 0x7371b000  C:\WINDOWS\system32\DDRAW.dll
0x73b30000 - 0x73b36000  C:\WINDOWS\system32\DCIMAN32.dll
0x6c180000 - 0x6c1da000  C:\WINDOWS\system32\dxtmsft.dll
0x66b50000 - 0x66b5c000  C:\WINDOWS\system32\ImgUtil.dll
0x5e400000 - 0x5e40c000  C:\WINDOWS\system32\pngfilt.dll
0x753b0000 - 0x75421000  C:\WINDOWS\system32\mshtmled.dll
0x72c90000 - 0x72c99000  C:\WINDOWS\system32\wdmaud.drv
0x72c80000 - 0x72c88000  C:\WINDOWS\system32\msacm32.drv
0x77bb0000 - 0x77bc5000  C:\WINDOWS\system32\MSACM32.dll
0x77ba0000 - 0x77ba7000  C:\WINDOWS\system32\midimap.dll
0x042c0000 - 0x042c6000  d:\nc\jre1.5.0_07\bin\NC5Ocx.dll
0x6d590000 - 0x6d5a2000  d:\nc\jre1.5.0_07\bin\npjpi150_07.dll
0x5efe0000 - 0x5eff7000  C:\WINDOWS\system32\OLEPRO32.DLL
0x6d400000 - 0x6d417000  d:\nc\jre1.5.0_07\bin\jpiexp32.dll
0x76f80000 - 0x76f88000  C:\WINDOWS\System32\winrnr.dll
0x6d450000 - 0x6d468000  d:\nc\jre1.5.0_07\bin\jpishare.dll
0x05060000 - 0x051f7000  d:\nc\JRE15~1.0_0\bin\client\jvm.dll
0x6d280000 - 0x6d288000  d:\nc\JRE15~1.0_0\bin\hpi.dll
0x6d690000 - 0x6d69c000  d:\nc\JRE15~1.0_0\bin\verify.dll
0x6d300000 - 0x6d31d000  d:\nc\JRE15~1.0_0\bin\java.dll
0x6d6b0000 - 0x6d6bf000  d:\nc\JRE15~1.0_0\bin\zip.dll
0x6d000000 - 0x6d167000  D:\nc\jre1.5.0_07\bin\awt.dll
0x738b0000 - 0x73980000  C:\WINDOWS\system32\D3DIM700.DLL
0x6d240000 - 0x6d27f000  D:\nc\jre1.5.0_07\bin\fontmanager.dll
0x6d4c0000 - 0x6d4d3000  D:\nc\jre1.5.0_07\bin\net.dll
0x6d4e0000 - 0x6d4e9000  D:\nc\jre1.5.0_07\bin\nio.dll
0x6d1f0000 - 0x6d203000  D:\nc\jre1.5.0_07\bin\deploy.dll
VM Arguments:
jvm_args: -Xbootclasspath/a:d:\nc\JRE15~1.0_0\lib\deploy.jar;d:\nc\JRE15~1.0_0\lib\plugin.jar -Xmx64m -Djavaplugin.maxHeapSize=64m -Xverify:remote -Djavaplugin.version=1.5.0_07 -Djavaplugin.nodotversion=150_07 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=d:\nc\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=d:\nc\JRE15~1.0_0\classes -Xbootclasspath/a:d:\nc\JRE15~1.0_0\lib\deploy.jar;d:\nc\JRE15~1.0_0\lib\plugin.jar -Xmx64m -Djavaplugin.maxHeapSize=64m -Xverify:remote -Djavaplugin.version=1.5.0_07 -Djavaplugin.nodotversion=150_07 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=d:\nc\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol  vfprintf
java_command: <unknown>
Launcher Type: generic
Environment Variables:
PATH=d:\nc\JRE15~1.0_0\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Thunder Network\KanKan\Codecs;.
USERNAME=Administrator
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 10, GenuineIntel

---------------  S Y S T E M  ---------------
OS: Windows XP Build 2600 Service Pack 3
CPU:total 2 family 6, cmov, cx8, fxsr, mmx, sse, sse2, ht
Memory: 4k page, physical 2091548k(1520416k free), swap 4030000k(3342084k free)
vm_info: Java HotSpot(TM) Client VM (1.5.0_07-b03) for windows-x86, built on May  3 2006 01:04:38 by "java_re" with MS VC++ 6.0